Do you accept custom design requests?

Absolutely! We specialize in custom-made products tailored to your needs. Simply share your design layout or vector file with us, and we’ll bring your vision to life with professional precision.

How long will it take to complete my order?

Once we receive and review your design file, we will calculate the full scope of work and provide you with a precise timeline. We are committed to efficiency and strictly adhere to the agreed-upon deadlines to ensure your project is completed on schedule.

What materials do you use for your products?

We work primarily with wood, selecting only high-quality, sustainable materials for every project. By combining premium timber with professional-grade finishes, we ensure that every piece is not only aesthetically beautiful but also built to last for years to come.

Do you ship internationally?

We are an American brand exclusively serving the U.S. market. To guarantee premium service and quality, we manage our own logistics and use our private transport for deliveries. This allows us to pay exceptional attention to every detail during transportation, ensuring your handcrafted pieces arrive in perfect condition.

Can I return a custom-made item?

Because our products are made to order, we generally do not accept returns on custom designs. However, if there is a defect or an error on our part, please contact us immediately, and we will make it right.